Knows your business
Answers from your own FAQs, rules, pricing and product notes using smart search.
AI support for Discord
Your server's support team,always on.
Oncera Assistant answers questions in your Discord server using your own FAQs, rules and product docs, and you manage everything from a simple dashboard.
Want to see it first? Join our official Discord server and try the bot there.
support
Everything your server needs to answer itself
Hands over to humans
When it is unsure, it pings your human support roles with your own handoff message.
Support channels
Pick channels where it answers every question; elsewhere it replies when mentioned or a trigger word appears.
Tickets when needed
Offers an Open Support Ticket button when someone needs a human.
Keeps channels tidy
Media-only channels, and optional auto-timeout for people who abuse the bot.
Sounds like you
Set the bot name, tone, language mode (auto, English or Hinglish) and your own rules.
Live in four steps
Sign up and subscribe
Create an account and pay for one server.
Choose your server and set the bot up
Pick the Discord server, then add your bot name, tone and knowledge.
Add the bot and assign channels
Add it to that server, then choose support roles and channels.
Go live
Press Continue and the assistant starts answering your community.
Control everything from one dashboard
Edit settings, assign channels by name, manage knowledge and billing. Changes reach your server within about a minute.
Oncera Assistant
Sample dataServer settings
Assistant on
Channels
- ask-oncerasupport
- announcementsignored
- generalno media
- support-ticketstickets
Knowledge
- Refund policy
- Server rules
- Pricing
Plans
One subscription covers one Discord server. Prices are in INR and billed monthly.
Need something different?
We build custom Discord bots too. Tell us what you need and we will send a quote.
Frequently asked questions
Ready to add Oncera Assistant?
Want to see it first? Join our official Discord server and try the bot there.
Sign up